Covatar
  • đź’śCovatar Market
  • Part 1: Purchasing products
    • How do I place the order?
    • How do I pay, and what payment methods are available?
    • What taxes are included in my purchase?
    • How do I apply a promo code or voucher to my order?
    • My discount or voucher code doesn’t work. What should I do?
    • How do I tip my artist in advance?
    • How much do your artworks cost?
    • What currency are the prices shown in?
    • How can I use artworks purchased by you? Do you have license agreements?
    • What’s your refund policy?
  • Part 2: Delivery timelines, service packages, order customization, and add-ons
    • What kind of Covatar digital portraits do you offer?
    • How can I get a full-body portrait?
    • Can I order a digital version of my portrait first and then get it printed later?
    • When and how will I receive my order?
    • I’m short on time. Can I get my order faster?
    • Can I add people or pets to my portrait?
    • How do I choose a service package?
    • I already purchased a Covatar portrait in the past. How can I update it? Can I add a person, change
    • I purchased a group Covatar portrait before, but now I want to receive individual portraits for some
    • How to get a portrait in a specific style?
    • What is included in the digital portrait product?
  • Part 3: About NFT avatars & usage
    • What's an NFT Covatar?
    • What's included in the NFT Covatar packages?
    • I want to get it minted somewhere else. What do I do?
    • Why is minting important?
    • How to pay with cryptocurrency via Coinbase Commerce?
    • How do I link my NFT Covatar to my Twitter account?
    • What's the difference between NFT Covatars and custom NFT collection creation services?
    • How do I upgrade my NFT Covatar with different details, skins, backgrounds?
    • If I have an NFT license, can I use this image for commercial purposes? E.g. printing on t-shits or
    • I don’t want to have an avatar of myself but I have an idea for a character. Can you create it?
  • Part 4: The creation process and receiving the order
    • Will I get to see the portrait before it’s ready?
    • I changed my mind about the style. How can I change the artist who will be working on my artwork?
    • Will I receive a printed version with this digital portrait?
    • What if I don’t like my portrait? What’s your revision policy?
  • Part 5: Corporate, Bulk, and Wholesale Orders
    • I want to purchase portraits for my corporate event
    • Do you offer bulk discounts on portraits?
    • I want to resell your products in my store or marketplace. How do I do that?
    • I’m a wholesaler, retail chain, or distributor. We want to sell your products in our stores! How do
  • Part 6: Other questions
    • How do I contact customer service?
    • Is my personal information secure?
  • Part 7: Need help with graphic design for you or your business?
    • I have an idea for a custom illustration but can’t find the product on the marketplace
    • I want to open an apparel store and need a lot of help with creative prints. Can you do this?
  • Part 8: A content creator? A brand? Let’s partner!
    • You guys are awesome! Who can I talk with about a partnership opportunity?
    • I’ve heard you’re running the Content Creators Support Program. How can I learn more about it and po
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  • Instant electronic payment methods
  • Instant financing options
  • Manual payment methods
  • Bank Direct Deposit
  • Money Order

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  1. Part 1: Purchasing products

How do I pay, and what payment methods are available?

After you start the checkout process from your page, you’ll need to provide some basic contact information. After you fill all the required fields, you’ll need to choose one of the payment methods available in your country and pay.

We offer a variety of convenient and secure payment methods that you can use for checkout.

Instant electronic payment methods

Credit and debit cards: VISA, Master Card, AMEX, Discover, JCB, ELOOne-click EXPRESS payment options: Apple Pay, Google Pay, Shop Pay & Facebook PayPayPal Express CheckoutAmazon PayAliPay Direct PaymentsCryptocurrency via CoinPayments.net

Instant financing options

We also offer 0%* financing options in equal installments via ShopPay and Klarna. With these options, you can get unique personalized gifts now and pay for them later.

* Financing is only available to US customers. Annual Percentage Rate (APR) depends on your personal financial history, credit score, and other factors. We strongly recommend thinking twice before purchasing any items via financing. Please refer to the general terms and conditions of ShopPay and Klarna.

Manual payment methods

We also offer manual payment methods. It’s especially convenient for customers who want to purchase our gift products for business or have limited access to primary electronic payment methods.

Bank Direct Deposit

When you choose this payment method, you can wire Covatar Inc with the total amount charged. We will provide you with our bank information so you will know where to deposit your payment. It usually takes three (3) banking days before the funds appear in our account. We’ll proceed to the questionnaire step and gather information for your order after it has been processed and cleared.

Money Order

When you choose this method, you’ll need to send the money order to the following mailing address:

Covatar Inc.

ATTN: Money Order

2244 Oak Grove Rd #30306, Walnut Creek, CA 94598

Please be aware that this payment method typically takes more time to process (usually up to 10 calendar days from sending the money order). You are responsible for the shipping expenses (e.g., postmarks, envelopes, money order fees). Once the payment is fully processed, one of our team members will reach out to you about the next steps.

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Last updated 2 years ago

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